School Nurse
School Nurse update
We want to make it easier for schools and families to access timely advice and support from our Public Health Nursing team. To achieve this, we’ve been piloting a dedicated advice line with practitioners available to respond to phone calls and texts.
Initially focused on 0–5s, the service has expanded to cover 0–8s and is now extending to include 9–19s. The aim is to improve responsiveness and explore options for a permanent, integrated 0–19 approach.
How it works:
- Calls for ages 0–8’s are answered by our Community Health Worker team.
- Calls for ages 9–19’s will soon be answered by staff nurses from the School Nursing team.
- Practitioners are supported by health visitors and school nurses who also respond to calls and texts.
We hope this will make it easier for you and families to speak directly to the team and access advice when needed.
Why your calls matter: Call demand will inform the future of this pilot and the resources required to sustain it. Historically, we heard that calls may have reduced because they were not answered directly for several years, which led to frustration. By using the advice line now, you help us understand the real level of need and shape a service that works for schools and families.
What we ask:
- Please make use of the advice line for queries and support. Find our contact details here or see below.
- Encourage families to do the same.
Your engagement will help us design a service that truly meets needs. Thank you for your support in making this pilot a success.
